Here is how to loosen your cap if it is too snug or how to tighten your cap if it continually falls off.
To allow for the tolerances of the different tips, the caps can be adjusted to your level of snugness with a quick squeeze.
All you need to do is squeeze the cap between your thumb and index finger. When you are done, the cap should be somewhat oblong. You may need to squeeze for 5-10 seconds. If this doesn't help to resolve your issue please contact Customer Support.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article