Troubleshooting Combustion issue

Troubleshooting combustion issues:

Are you heating your device and you keep combusting? Try the tips below to see if you get better results. 

   Heating with a torch:

- If using a torch, heat the cap in a quiet area.

- Listen and feel for the click that indicates proper heating.

- Heat the middle of the cap, not the end, and rotate while heating.

- If more than 6 seconds pass without hearing the click, stop heating and let it cool down.

     Heating with the Ispire Wand (without adapter):

- Adjust where you hold the device in the heating chamber.

- Ensure the cap slightly sticks out the other end of the heating chamber, so heat is not solely focused on the discs.

- If you don't get vapor on the first draw, try priming the tip by heating it until the click and letting it cool without drawing from your device.

- After the cool-down click, heat your device again and draw to see if you get better results.

    Using the adapter (if applicable):

If you are noticing you are not getting any vapor, or combusting, try adjusting the depth of the silicone adapter in the Wand chamber. 

• Lower cap placement = hotter hit

• Higher cap placement = cooler hit

You can also try the priming technique with the adapter adjusted as well.

If you've tried the techniques above and are still experiencing combustion without proper cap function, please contact Customer Support. 

We apologize for any inconvenience caused and appreciate your understanding. If you have any further questions or need assistance, please feel free to reach out to us.